Acer Care Centre Goes Mobile

Acer Malaysia today announced the availability of its very own Acer Care Centre mobile application. The new Acer app went live today and can be downloaded from Google Play Store. The app will be handled by Acer Malaysia’s official service provider, Highpoint Service Network Sdn Bhd.

The Acer Care Centre app allows easy access to check, track and be updated on the status of the registered Acer device(s) anywhere, anytime. It cuts down the hassle of carrying warranty cards, and calling to check on the service status. Register your Acer device by entering the Serial Number on your device. The app also allows for registration of multiple Acer devices, be it smartphone, tablet, laptop, desktop or others. Apart from these, users can locate the Acer service centre nearest to them by using the app. Acer Malaysia currently has 16 service centres nationwide. Should the Acer device requires servicing, users can send a Query under the Service Request function, snap a photo of the proof of purchase and attach it for warranty verification.

Acer Malaysia is also giving away a 3-month warranty extension in addition to the current product warranty for the FIRST 1,000 customers who register with the app. The warranty extension is only applicable to Acer device(s) that are still within standard and extended warranty; and it is also applicable to onsite warranty. Terms and conditions apply. For more information, please visit Acer Malaysia Facebook or call Acer Product Infoline at 1800-88-1288 (9am – 6pm, Mondays to Fridays).

Pokdepinion: I had personal experience with Acer’s warranty at Highpoint’s Lowyat branch, and the service was extremely efficient. I sent in my Iconia One 7 due to a faulty motherboard, and I got it back the very next day. Now with this app I believe the service will be even better than before.