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TM Has Upgraded 266,000 Streamyx Users to Unifi
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TM Has Upgraded 266,000 Streamyx Users to Unifi

by Aiman MaulanaJune 17, 2019
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TM Has Upgraded 266,000 Streamyx Users to Unifi

TM Has Upgraded 266,000 Streamyx Users to Unifi

If you’ve suddenly found yourself with faster than usual internet speed, this might be the reason why. According to recent reports, Telekom Malaysia (TM) has upgraded roughly 266,000 Streamyx users to Unifi as of 30th April 2019.

It’s worth noting that these 266,000 Streamyx users are within Unifi-ready areas. It was also mentioned that 226,000 of users that are not within the area have seen an increase in internet speed by two-folds. But that’s not all as 973,000 Unifi users are also said to have received speeds upgrades up to tenfold as of 30th April 2019.

Aside from that, it’s said that MCMC has taken measures to improve customer experience that telco companies will have to adhere to starting Q4 2019. This will make it mandatory for these companies to solve the less complicated complaints by customers within a period of 3 working days as opposed to the previous 15 working days. For the more complex issues however, that will have to be solved within 15 working days as opposed to the previous 30 working day period..

This move is being done to ensure that telco companies maintain their services within acceptable standards and to protect the consumers. Aside from TM, the companies that will adhere to this new ruling include Digi, Celcom Axiata, TIME, U Mobile, and YTL Communications..

Source: Berita Harian

Pokdepinion: Well, to the least, there’s good news for those who were upgraded as well as those who didn’t get it. I think receiving updates on this from time to time will make consumers trust TM more.

About The Author
Aiman Maulana
Jack of all trades, master of none, but oftentimes better than a master of one. YouTuber, video editor, tech head, and a wizard of gaming. What's up? :)
14 Comments
  • ROBERT ANAK NULI
    June 17, 2019 at 7:29 pm

    I lost faith on TM. I cheated. for 7 years. STREAMYX 1mbs turned out to 0.1mbs or lower most of the time. Complained almost every month. Better a while then back to worst most of the time. So I unsubcripted Jan 2019 only.

  • Mrs.Dewa
    June 17, 2019 at 10:58 pm

    From personal experience, Streamyx is better than Unifi. Installed unifi about 4 months ago and speed is slower and very often internet is disconnected. Regret switching to unifi.

  • Shahrul
    June 18, 2019 at 7:09 am

    Mcmc should make it compulsory for users to.migrate to unifi at areas where the service is available,. Else we still have slow speed users bringing down the national average and tm not expanding unifi coverage to other areas.

  • Shahrul
    June 18, 2019 at 7:10 am

    I would go on their chat and get them to resolve the issue if i were you. Doesnt make sense for Unifi to be slower unless you have some hardware issues

  • サツッピミク
    June 18, 2019 at 9:09 am

    Wheres the freaking turbo that they were promised? Still have the 50 mbps at 189 while there are people have the 100mbps for 139
    Turjo my ass…

  • RAKU
    June 18, 2019 at 10:00 am

    Anyone who are using unifi, better buy a new router since their stock router are not that good.

  • Thomas
    June 18, 2019 at 2:24 pm

    My road has Unifi. However my high rise doesn’t have it. I req and they decline to upgrade my high rise despite a number of streamyx users. Nor would they even consider upgrade us frm 4mb to 8 or 10mb they claim we are too far away. I am still paying rm140 for my SnailyX nothing can be done about it Gobind seems to ignore and abandon those of us not upgraded in anyway.

  • Teh
    June 18, 2019 at 2:27 pm

    My road have unifi. However TM decided not to upgrade my high rise. Despite we have more than several streamyx users here. I tried requesting help from mcmc and Gobind nothing helps. Seems government and tm abandon some of us. They won’t even bother upgrading our 4mb to 8 or 10mb claiming too far away and I am still paying rm140

  • ROBERT ANAK NULI
    June 18, 2019 at 7:06 pm

    Totally agree

  • Chtan
    June 18, 2019 at 8:58 pm

    They are so stupid when obviously my place has unifi but when tried to subscribe they said don’t have. I went ahead and subscribed to Maxis one prime fiber nation without any problem.

  • Azli Bin Dzulkifli
    June 18, 2019 at 11:36 pm

    Tak minat dgn Unifi anymore. Last year apply online. System approved already tapi until today nothing. Buang masa fill up forazli

  • Sen
    July 11, 2019 at 1:51 am

    I hv terminated their streamyx and landline on 2 nd July 2019 for internet and telephone down from 13 the june 2019 no response from TM maintenance dept. Reported the matter to MCMC. Hope MCMC take Proper action as I hv forwarded all my communications with TM. Paying RM 110 for streamyx and extra for mobile calls. It is cheaper to use maxis red internet and 44 Mbps download which is 50 times faster. Can use teethering for computer. Save more than RM60. TM is a useless LEECH sucking the blood of Rakyat. Happy o can use internet on the go. Wake up Malaysians.

  • c k
    July 16, 2019 at 10:57 pm

    Please make sure you get official email it was terminated. My friend submitted but it was not processes. 5 years later he had to pay fine to terminate the account

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