Do You Feel Like You’re Paying More for Grab Nowadays? This Could Be Why
Ever felt like you’re paying more for Grab now than you were before? Did you also wonder why? Some recent changes in their policy could be the reason.
Do You Feel Like You’re Paying More for Grab Nowadays?
I’m sure you’ve heard some of your friends / family members / colleagues claiming that Grab has suddenly gotten more expensive or that they’re generally paying more. While there could be a variety of reasons such as traffic and the road taken, having no concrete information makes it hard to verify it.
Well, according to a report that surfaced on RinggitPlus, this could actually be why.
Grab has updated its commission structure to comply with the new e-hailing regulations in Malaysia that was set by the Ministry of Transportation. One such change is higher peak hour fares for rides in the Klang Valley area. The increase was made to compensate for the high volume traffic during peak hours (morning and evening).
It’s also worth noting that it’s not the only change for Grab but mostly related to drivers. The commission charges that the company will take have been reduced to 20% (previously 25%). Keep in mind however that this will only apply to drivers that utilize the Auto-Accept feature. For those who are not using it, it will still retain the same 25% charge.
To incentivize the use of the Auto-Accept feature, Grab has made it a requirement to use it in order for the driver to be eligible for Hourly Guarantees and Flexi Incentives. Another thing the company is introducing is a “far pick-up bonus”, where drivers are guaranteed RM1 for each 1KM driven when picking up a passenger.
It seems that Grab is aggressively pushing for as many drivers to use the Auto-Accept feature to minimize the chances of passengers getting poor driver matches (such as driver being too far away). The company believes that their algorithm will always pair the best driver for the job so no utilizing it will end up affecting waiting time and pick up distance for both passengers and drivers alike.
Pokdepinion: Lots of new changes to Grab it seems. Hopefully many people take note of this.