Cocoro Life Is A New e-Services Platform From SHARP and PUC Berhad Powered by AI
SHARP is set to launch Cocoro Life, a digital integrated lifestyle ecosystem using AI and IoT technologies to provide timely and efficient e-Services for SHARP home and office appliances. In alignment with this objective, SHARP has entered into a Memorandum of Understanding (MOU) with PUC Berhad to develop, promote and implement the digital backend of Cocoro Life ecosystem.
Cocoro Life is an AI-powered e-Service and CRM platform that will allow SHARP customers to activate their product warranty registration quickly and seamlessly. The platform is set to be launched this coming January 2021. It was first launched in Japan and now is making its way to Southeast Asia.
The platform’s AI features enables SHARP customers to monitor the service and maintenance status of their products. Customers will be notified of their product warranty status as well as products or parts maintenance update to ensure that their SHARP products are operating efficiently. By utilising this system, Cocoro Life aims to improve the turnaround time of the product repair services of SHARP products.
SHARP has chosen to collaborate with PUC Berhad based on the latter’s credibility as an established loyalty aggregator and leading digital lifestyle service provider.
Upon its launch this January, SHARP aims to sign up at least 500,000 Cocoro Life members. Members can expect to enjoy many exciting rewards and benefits that will be offered by the various business partners.
Pokdepinion: This actually sounds like a good and useful idea, especially for regular SHARP users.