![[UPDATED] Maxis Home Fiber outage affecting users nationwide - 15](https://cdn.pokde.net/wp-content/uploads/2019/04/maxis-home-fiber-outage-cover.jpg "[UPDATED] Maxis Home Fiber outage affecting users nationwide - 16")
[UPDATED] Maxis Home Fiber outage affecting users nationwide
Maxis has issued an update that their services have been recovering since 12.38am today, as they work closely with their access provider to deliver proper internet service to their customers.
Maxis Home Fiber is currently suffering from an outage, with users reporting the issue since 6pm earlier. The issue reportedly only affects Maxis Home Fiber customers, while mobile connectivity remains unaffected.
Facebook, WhatsApp and Instagram face worldwide outagehttps://t.co/ckXsTD5z7u pic.twitter.com/2isX7h3wo3
— The Star (@staronline) April 14, 2019
Interestingly, Maxis’ Twitter reported the Facebook, WhatsApp and Instagram outages but is silent about its own outage. We will be following this outage closely as it develops.
[UPDATE 15/4/19]: Maxis services have recovered
Some of our customers may have experienced some disruption to their home fiber services. We have been working with our access provider to resolve this and we are pleased to inform that services are now recovering. We would like to apologize to those impacted for the inconvenience. – Maxis Representative
The update was issued at 12.38 am today via an email to us.
Pokdepinion: Pot calling the kettle black, are we, Maxis?
As of 15 April 2019 8:01pm still no WiFi. So Maxis is taking exceeding 20 hours to fix an issue since their last update to you. They suck.
Till now 10.30 pm 15 April 2019….no internet.area putra heights.subangb aya
My maxis home fiber from last week until now still not yet recover even thought announced yesterday line recovered. Im truly frustrated about my job because of this problem. Meanwhile certain area is didn’t face this problem. Perhaps is it need to reconsidering again about tm unifi ?