Alienware Pro Headset Review – Sounds Livelier Than It Looks

Unboxing the Alienware Pro Headset

Kicking off our Alienware Pro Headset review with the unboxing, the packaging is your standard Alienware affair with peripherals. It’s mostly white and is more towards the muted, minimalist look, giving it a bit more elegance than most gaming peripherals out there. Inside the box, we found the following items:

• USB-C Wireless Dongle
• USB-A to USB-C Adapter
• USB-A to USB-C Cable
• Detachable Boom Mic
• Mic Shield
• Documentations
• The Alienware Pro Headset itself

Specifications

Drivers	50mm Graphene-coated drivers
Frequency Response	20Hz – 40kHz
Impedance	32Ω
Sensitivity	97 dB SPL / mW @ 1kHz
T.H.D.	< 2%
Headphone Type	Closed back, circumaural (Over ear) Oval-shaped cushions
Connectivity	1 x USB-C port Bluetooth 5.3 2.4GHz (dongle)
Wireless Range	3048cm
Audio Formats	Hi-Res Audio Dolby Atmos (Dolby app) Spatial Audio
RGB	No
Microphone	Yes, 2-Mic AI Noise Cancellation Uni-directional Detachable
Noise-cancelling	Yes, Hybrid ANC
Material	Memory Foam, Leatherette
Battery	750mAh
Dimensions	205 x 90 x 150 mm 315g

Mic Test

The microphone on the Alienware Pro Headsets sounds akin to standard phone call; it’s far from great. Voice comes off rather muffled, tinny, and lacking any form of depth. It’s quite disappointing given that a number of its wireless rivals around the same, as well as cheaper, price range have better quality. It’s odd that it’s rather soft but still sensitive enough to pick up environmental noise easily, where you can hear my phone’s notification in the test recording above. You do have ANC for the microphone if you’re ever in a noisy environment.

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The Good

There are a number of good reasons to consider getting the Alienware Pro Headset. For starters, you can enjoy a rich sound quality overall, thanks to the 50mm graphene-coated drivers, making gaming and video experiences feel vibrant. Games like Deltarune, Trails Through Daybreak, and Astro Bot sound especially lively. The highs and treble are particularly satisfying.

Active noise cancellation (ANC) works well, effectively blocking out room noise, street noise and other distractions. Transparency mode allows some outside sound to filter through, while passive noise isolation offers a good middle ground for voice isolation. You’ll likely be fine without ANC for gaming but if you want the best, most distraction-free experience possible, you’d have no reason to disable it.

The design is an aspect I find quite interesting as it’s still intended for gamers but more towards the older, working adult age group that has grown past the RGB and overly aggressive gamer aesthetics. It is a bit on the dull side but not overly so that it looks generic. I personally like this because it doesn’t draw much attention, making it easier to wear both at home and on-the-go, with the latter being even easier since the microphone is detachable.

It’s also quite comfortable to wear for long hours. The cushions on the earcups and the band are on the firmer side but it doesn’t cause your ears and head to feel any level of discomfort. This is aided by the fact that it doesn’t clamp down on your head with excessive force and that it’s surprisingly very light to wear with good weight distribution at just 315g. This doesn’t come at the cost of build quality either as it feels quite solidly built.

Using the headset itself is pretty convenient as it has dedicated buttons and switches for each function as opposed to touch-based controls you would see with mainstream headphones. You don’t have to worry about confusion or accidental toggles, just that you have to take the time to learn which button / switch is for which function, but that won’t take long if you use it often enough.

Another thing worth pointing out is its extensive versatility. You can use it with the PlayStation 4, PlayStation 5, Nintendo Switch, Android, iOS, and PC. Furthermore, you can connect to devices via 2.4GHz (USB-C dongle with USB-A adapter included), Bluetooth 5.3, and wired via USB-C. Just keep in mind that with Bluetooth, do expect some level of latency as that’s normal with Bluetooth technology, so it’s not the ideal connection method for competitive gaming, but you have no issues with that on 2.4GHz and wired.

Lastly, the battery life is also pretty good as I managed to get about 80 to 90 hours per full charge with a mixture of ANC being enabled and disabled. This is interesting as Alienware claims that the battery life is 75 hours with ANC disabled, and my own experience actually managed to exceed that. Unless you’re using this for 24 hours straight, you should be able to go a whole week straight without charging relatively easy.

The Bad

Of course, the Alienware Pro Headset has its share of drawbacks. For starters, while I praised the sound quality with this headset, the bass is underwhelming for games like Apex Legends and Overwatch 2. Furthermore, volume tuning can be challenging, as balancing high-pitched sounds with deeper tones proves tricky. This doesn’t mean that the bass is non-existent however, as you can still feel it, just that it’s lacking that “oomph” to really drive in the enjoyment factor.

Next up, the Alienware Pro Headset isn’t exactly easy to bring out. It’s not an overly large headset and it is lightweight but it lacks any swivel or folding mechanism to truly make it portable. If you ever decide to use it in public spaces, you will likely only have it on your head or resting on your shoulders. Putting it inside a bag isn’t the most ideal solution given how it’s constructed, so do be extra careful if you decide to do that.

While I did praise its appearance, it may be a bit too bland for the younger crowd or those who are heavily invested in the typical gamer aesthetics. You don’t get any fancy RGB lighting, and the only thing contrasting the black colorway is the Alienware logo itself. I may personally like it but I’m pointing this out as most gamers would typically prefer otherwise. Having RGB lighting that can be toggled on and off would have been a nice enough touch that can appease most crowds, at least in my opinion.

Lastly, the Alienware Pro Headset is a pricey gaming peripheral at RM989. In a lot of ways, you do get what you pay for but you might you find something better suited for your use case at that price range. It’s a matter of whether you prioritize sound quality and performance or you prefer a headset that excels in other areas that it does not.

Alienware Pro Headset Verdict

The Alienware Pro Headset excels in a lot of areas, but it also falls short in a few. If your focus is solely on audio performance, this is one of the better gaming headsets out there and its versatility adds a touch of convenience that is simply hard to find. The only thing should stop you from getting this headset is if any of the drawbacks are a dealbreaker for you or if its asking price is too much to stomach.

At the end of our Alienware Pro Headset review, I award this gaming headset with our Silver Pokdeward.

Big thanks to Dell Malaysia for sending us this gaming headset for the purpose of this review.