Swap Device Solutions has launched Swap Protect 360 in Malaysia, a two-year program that combines comprehensive device protection with a guaranteed future buyback value of up to 55% of a device’s original recommended retail price. The Swap Protect 360 program is currently available for eligible iPhone 18 Pro and iPhone 18 Pro Max devices, and can be enrolled through the Swap Protect website.
Swap Protect 360 Program
The program is positioned as a first-of-its-kind offering in Malaysia, bringing together extended warranty, accidental damage protection, liquid damage protection, and attended theft coverage under a single plan. Notably, customers are not required to purchase a new device to exercise the guaranteed buyback option, giving them the flexibility to simply sell back their device when they are ready.
Swap Protect 360 uses a tiered buyback schedule, with the guaranteed value declining gradually over the second year of the plan. All buyback periods are measured from the date of enrolment, not the original device purchase date.
| Buyback Period (from enrollment) | Guaranteed Buyback Value |
|---|---|
| Months 13 to 15 | 55% |
| Months 16 to 18 | 50% |
| Months 19 to 21 | 45% |
| Months 22 to 24 | 40% |
The buyback value is calculated as a percentage of the device’s original recommended retail price. Customers who enroll earlier in the plan’s two-year window will have access to all four buyback windows, while those who enroll later may have fewer periods available before the program closes on 1 April 2027. Customers who pay for Protect 360 using an eligible CIMB card can receive a 30% discount by entering the promo code cimbdevicecare at checkout.
Pokdepinion: Knowing your resale value upfront is useful, but it only covers two iPhone models, so the audience is pretty niche (for now).
