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Some MSI Motherboards BSODs Allegedly Due To Windows Update, Microsoft Disagrees
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Some MSI Motherboards BSODs Allegedly Due To Windows Update, Microsoft Disagrees

by Low Boon ShenAugust 29, 2023
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Some MSI Motherboards BSODs Allegedly Due To Windows Update, Microsoft Disagrees

Some MSI Motherboards BSODs Allegedly Due To Windows Update, Microsoft Disagrees

Recently, a subset of MSI’s Intel motherboards (600/700 series) has experienced a Blue Screen of Death (BSOD) error that reads: “UNSUPPORTED_PROCESSOR”. Users traced back the cause of the issue being the erroneous update for Windows 11, KB5029351, being the culprit that causes the crash. However, Microsoft’s investigations concluded that the root cause is not be the update itself.

“After investigating these reports, we have found that the ‘UNSUPPORTED_PROCESSOR’ error was not caused by issues in KB5029351 and is limited to a specific subset of processors,” according to Microsoft, in a support document. “We are collaborating with device manufacturers (OEMs) and will temporarily mitigate this issue by not offering KB5029351 to Windows devices that might be affected by this issue. If you still experience this issue, please contact your device’s processor manufacturer.”

MSI on their side did recommend two options: one is to simply wait for Windows to detect something is wrong and uninstalls the offending update to recover back to the normal state, or, should that option fail – manually revert to previous versions of the BIOS by using the USB re-flash method, and uninstall KB5029351 manually.

No further mitigations has been published on either parties at this writing – however, do expect the fix to come in the form of new BIOS update as this likely is an issue that caused conflicts with the Windows Update intended for all Windows 11 systems.

Source: PCMag

Pokdepinion: That’s an BSOD error that I had never seen before – not that I’d like to see one myself, that is. 

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Low Boon Shen
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