Singapore-based eSIM provider RoaminRabbit has introduced an AI virtual assistant called “Jojo the Rabbit”, designed to help travelers select eSIM plans, troubleshoot connectivity issues, discover promotions, and get answers to common questions around the clock. In other words, it’s AI customer support in a fancy suit.
Jojo The Rabbit, The AI Virtual Assistant
RoaminRabbit argues that choosing the right eSIM plan involves comparing data allowances, validity periods, supported destinations, and prices, while also navigating activation steps or troubleshooting connection problems in unfamiliar locations, which is all time-consuming if not outright complicated stuff. Jojo the Rabbit is built to address these friction points by letting travelers ask questions directly and receive relevant guidance “in one conversational experience,” without having to browse through multiple pages or support documents.
As you’d expect from an entirely AI-operated customer support system, it operates across time zones, and provides on-demand support both before departure and during trips. Travelers can use Jojo to explore plan options suited to their itinerary, find information about active promotions, or get help when connectivity issues arise mid-journey.
“Staying connected is an essential part of traveling today, and finding the right eSIM plan or getting support should not add unnecessary complexity to the experience. With Jojo the Rabbit, we want to make it easier for travelers to explore connectivity options, ask questions, and get guidance whenever they need it. Ultimately, our goal is to make getting connected and staying connected while traveling a more seamless experience,” said Glen Ramersan, Co-Founder and CEO of RoaminRabbit.
Pokdepinion: An AI chatbot to help you pick a data plan feels like a lot of assistant for a very small problem.
