UST has been awarded Platinum Partner status by Workato, a leading control and execution platform for enterprise AI. The Workato Platinum Partner designation represents the highest tier in Workato’s partner program and recognizes its demonstrated capabilities in enterprise AI orchestration and system integration.
UST Attains Workato Platinum Partner Status
The partnership pairs UST’s digital transformation expertise with Workato’s enterprise orchestration and integration platform, enabling organisations to connect fragmented systems and accelerate AI adoption across business operations. Workato’s architecture allows IT and business teams to orchestrate processes, AI agents, and workflows on a single platform, supported by enterprise-grade security and governance.
Notably, UST operates as both a Workato partner and a customer. The company has migrated its own internal IT integration estate onto the Workato platform, giving it direct, firsthand experience deploying the solution within a complex enterprise environment before applying the same expertise to client engagements.
The partnership carries relevance for the broader enterprise AI landscape in Malaysia, where AI adoption is accelerating but scaling remains a challenge. According to context shared alongside the announcement, 38% of Malaysian businesses are now consistently using at least one AI tool, up from 27% the previous year. However, only 19% have a formal strategy to scale AI across multiple business functions, pointing to a gap between initial adoption and enterprise-wide implementation.
UST’s Workato partnership positions the company to address this gap by helping enterprises connect existing systems, modernise workflows, and deploy AI in a governed, scalable manner rather than as isolated standalone tools.
Pokdepinion: Getting a partner badge is easy; actually using the product yourself first is the part most companies quietly skip.
