Mercedes-Benz Malaysia and NZ Wheels have unveiled the NZ Wheels KL Northeast Service Center, a new 2S aftersales facility located off Jalan Genting Klang in northern Kuala Lumpur. It is the first facility in the NZ Wheels network to adopt the latest Mercedes-Benz retail brand presence, representing an investment of RM3 million.
NZ Wheels KL Northeast Service Center
The facility occupies a land area of 7,127m² with a built-up area of 2,540m², positioned close to the city center and includes ample on-site parking. The facility – staffed by 17 aftersales personnel and three support staff – complements the existing Stars@Mercedes-Benz Bangsar location and is designed to accommodate future network expansion.
On the ground floor, a 200m² lounge welcomes customers with premium furnishings, alongside mobile consultation spaces where service advisors can engage with customers flexibly. There is a dedicated space for customer events as well, whereas the 950m² workshop houses seven work bays, including dedicated service bays for Top-End Vehicles (TEV) and two EV charging bays. An AI-powered vehicle scanner is scheduled for introduction in Q1 2027 to support more precise diagnostics and faster turnaround times.
With the opening of the KL Northeast location, NZ Wheels now operates four service centers across Malaysia, covering Klang, Johor Bahru, Bangsar, and KL Northeast, with a combined investment of RM20 million across these locations.
Pokdepinion: If it means less time staying in the service center and more time on the road, then why not?
