How to Fix the Sony TV Wi-Fi No Internet Access Issue?
How to Fix the Sony TV Wi-Fi No Internet Access Issue?
Recently, I started reviewing the 65-inch Sony A8F OLED TV. The TV itself works great and using it for videos / gaming has been wonderful but it had one issue. It seems that it has some Wi-Fi issues. It connects to my Wi-Fi without issues but it says that it has no internet access, which is weird because other devices have it working just fine.
After a quick search, I discovered that Sony TV Wi-Fi issues were rather common, particularly for the Android-based models. There were many generic solutions as well, including a firmware update, but it still appears to be the same for a number of users and some are already on the latest update.
Luckily, I stumbled upon a very simple solution that will get this fixed. It’s so easy that anyone who can use the remote control can fix it in just mere minutes, and it’s something I’ve personally tried with success. Without further ado, here’s a step-by-step guide on what to do:
- Press the HOME button on your remote control.
- Head over to Settings on the top-right corner of your display.
- Go to System Settings and select Date and Time.
- In Date and Time, disable “Automatic Date and Time” and manually key in the correct date and time as per your time zone.
- Save and restart the system.
Afterwards, your Wi-Fi connection should now have internet access. If it doesn’t, try forgetting the network and key in the necessary details again after. The bug seems to be related having incorrect date and time, and no updates have been issued to fix the issue outright.
Hopefully, this will fix those annoying Sony TV Wi-Fi issues that you face. This method works for me on the Sony A8F 4K OLED TV. If you’d like to check out our in-depth review of that TV, click right here.
If you’d like to read up about upcoming Sony TVs as revealed at CES 2020, click right here.
Source: Community post
Thanks! Your solution help!!
This is nuts. Thanks for the tip.
Bingo!
Thanks
thank you
I went into the date and time and the auto was already off but I noticed the time was wrong. I fixed the time and the problem was fixed. What a weird glitch. Thank you for sending me on the right path
Glad we managed to help you :D
Thank you, it worked all very easy!
Hi Jules, I’m glad to hear that it helped you out :D
Thanks very much! I was going crazy with this issue, life is good once again :D
Hi Leandro, I’m glad to hear that it managed to solve your issue. Enjoy the TV :)
Thanks you’ve made me very happy.
Hi Joseph, I’m glad we managed to help :D
Worked for me too! Thanks!
Hi Marisa, I’m glad to hear that it managed to help you :D
I have been trying everything …Thank you !! It worked
Really appreciate help like this ….
Hi Anne, glad we could help you on that :D
Thank u so much for ur awesome solution 👌🏻
Hi Amin, glad it managed to help you out :D
Wow thank u million times!! I feel alive again
Hi Dode, you’re welcome a millions time over. Glad we managed to help :D
Thank you! It worked like a charm.
Hi Senthil, glad we managed to help :)
Thank you, your fix worked, awesome!
Hi Endre, glad it managed to help you out :D
Thank you so much this worked for me just in one click
Hey Leandre, I’m glad it managed to help you out with ease :)
I have to admit, I didn’t think this would work, but it did. How stupid is Sony to not have fixed this yet?
Thank you, it worked!
Hi Mike, I’m glad it worked for you. Enjoy the TV :)
It worked like a charm! I tried every possible way but none worked. You are my savior!
Hi Shirley, glad it worked out for you. Have a good time with your TV :)
Legend! Hopefully it’s fixed for me permanently now. The automatic time & date never worked for us weirdly it was always stuck in 2019 so fingers crossed tomorrow it’s all good!
I did it and it still has the same issue, its conected to wifi but no conection to the internet.
Hi Javier, if it doesn’t work, then your Wi-Fi issue may be a hardware issue. Best to get that checked as soon as possible.
Thanks for the info. Worked great!
Oh wow, after trying EVERYTHING with and without Xfinity’s help, this worked perfectly. THANK YOU
Crazy that that worked but it did, thanks!
Thank you, thank you, thank you. This issue has confounded me, and I have spent hours resetting the router, resetting the TV, deleting and recreating the Wi-Fi profile, and nothing helped. To make it more confusing, Netflix works, but no other online apps work. The TV reports no Internet access despite the Wi-Fi being connected, but yet Netflix works?
Your article helped me find the solution. In my case, the date/time were not set to automatically update, but they also were not set to the current date and time. Once I set the date/time correctly and reset the TV’s Wi-Fi, it started working.
You’re a god on earth.
Thanks very much! You helped me I fixed the problem.
More that happy to help, buddy :D
Unfortunately this did not help me. Have to say the days of Sony is THE best are officially over. I have this problem on multiple Sony TVs.
I love you!
Thank you! couldn’t believe something so simple could cause so many problems. appreciate the help