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ASUS ROG Phone 3 loses Netflix HD support, fix requires service center visit

ASUS ROG Phone 3 loses Netflix HD support, fix requires service center visit

by Vyncent ChanDecember 19, 2020
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There have been reports of the ASUS ROG Phone 3 losing Widevine L1 support, dropping down to Widevine L3 in one of the recent updates. Losing Widevine L1 means that the ROG Phone 3 now will not be able to support Netflix HD, and users can only enjoy Netflix in SD quality, which can be a bummer for some, especially when the ROG Phone 3 has such a resplendent 144Hz OLED display.

ROG Phone 3-14

Apparently ASUS is aware of the issue, but unlike Xiaomi which managed to add support for Widevine L1 on the POCOPHONE F1 via a simple OTA software update, you apparently have to bring it to a service center in the ROG Phone 3’s case. You can check your Widevine status by downloading the app DRM Info from the Play Store to see if you are affected.

A similar issue was found on the OnePlus 8 Pro previously, and the OnePlus 8 Pro’s Widevine L1 status was successfully reinstated via a software update. Hopefully ASUS can cook up an OTA update that can do the same, as it can be quite troublesome to visit a service center during the COVID-19 pandemic. The issue is reportedly fixed, so if your ROG Phone 3 is currently featuring Widevine L1 support, you should be safe.

asus zenfone 7 colors

The ASUS ZenFone 7 series is also reportedly affected, but as Android Police notes, there seems to be fewer reports from users of the ZenFone 7 series. Probably because there are far fewer ZenFone 7 devices in the market?


Pokdepinion: I do think that ASUS has to work on their software end as the hardware in the ROG Phones is already insanely good.

About The Author
Vyncent Chan
Technology enthusiast, casual gamer, pharmacy graduate. Strongly opposes proprietary standards and always on the look out for incredible bang-for-buck.

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